Services available :

·         Hardware & software resolution

o        Diagnostics & analysis related to hardware and/or software problems.

·         Software install and configuration

o        Installation, configuration of office, application, utility or entertainment software .

·         Home-based worker environment assistance

o        Recommend and provide potential solutions to better answer your home-based IT requirements. This can include but not limited to, wireless/wired communication, fax/scanner, email client and other related services.

·         Installation and configuration of hardware components

o        Hard drive, webcam, graphics adapter, networking controllers, CD/DVD drive, USB extenders, etc. .

·         Software maintenance and clean-up§        

o         Removal of out-of-date or unused software(s), temporary files, log files, that often utilizes valuable disk space.

·         Physical maintenance of computer system

o        Verification and cleaning of all fans, filters and internal components that may with time, gather and accumulate dust residue often responsible for heat build-up and component overheating. Visual check of all cabling and seating connectors.

·         Removal of spyware, trojans and malware

o        Eradication of all spyware, trojans, email spam and all other malacious software. Installation of reknown anti-spyware, spam, and various malware software, is also available.

·         Backup services

o        Backup services tailored to your requirements, on various format and media, such as CD-R(W), DVD-R(W), USB drive, external HDD (hard disk drive). Backup types include complete, partial or incremental.

·         Home network services

o        Recommandations for home network, for both wireless (secured) or wired, installation of networking components, router, hub and/or Network Attached System (NAS).

·         Remote technical assistance

o        Remote assistance by phone or internet connection to remote computer, upon proper setup and customer approval.

·         Lost or forgotten password recovery services

o       Recovery or modification for Windows 200x, XP, Vista or Windows 7

·         Web site design

o        Address your web page design requirements with the help of a professional designer. We have teamed up with a local firm to address this area of service:

Conception Web Carole Dubreuil
Phone: 450-436-8843

Web site: http://caroledubreuil.com