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Services available :
·
Hardware & software resolution
o
Diagnostics & analysis related to hardware
and/or software problems.
·
Software install and
configuration
o
Installation, configuration of office,
application, utility or
entertainment software .
·
Home-based worker environment
assistance
o
Recommend and provide potential solutions to
better answer your home-based IT
requirements. This can include
but not limited to,
wireless/wired communication,
fax/scanner, email client and
other related services.
·
Installation and configuration of hardware
components
o
Hard drive, webcam, graphics adapter,
networking controllers, CD/DVD
drive, USB extenders, etc. .
·
Software maintenance and clean-up§
o
Removal of out-of-date or unused software(s),
temporary files, log files, that
often utilizes valuable disk
space.
·
Physical maintenance of computer system
o
Verification and cleaning of all fans, filters
and internal components that may
with time, gather and accumulate
dust residue often responsible
for heat build-up and component
overheating. Visual check of all
cabling and seating connectors.
·
Removal of spyware, trojans and malware
o
Eradication of all spyware, trojans, email spam
and all other malacious
software. Installation of
reknown anti-spyware, spam, and
various malware software, is
also available.
·
Backup services
o
Backup services tailored to your requirements,
on various format and media,
such as CD-R(W), DVD-R(W), USB
drive, external HDD (hard disk
drive). Backup types include
complete, partial or
incremental.
·
Home network services
o
Recommandations for home network, for both
wireless (secured) or wired,
installation of networking
components, router, hub and/or
Network Attached System (NAS).
·
Remote technical assistance
o
Remote assistance by phone or
internet connection to remote
computer, upon proper setup and
customer approval.
·
Lost or forgotten password recovery services
o
Recovery or modification for Windows 98, Me,
2000, XP or Vista
·
Web site design
o
Address your web page design requirements with
the help of a professional
designer. We have teamed up with
a local firm to address this
area of service:
Conception Web Carole Dubreuil
Phone: 450-436-8843
Web site:
http://caroledubreuil.com
UP
Personalized services are
available, such as a pre-paid
bank of hours. These are
available in 5, 10 or 20 hour
agreements.
Any service not
listed, may be available after
discussion and understanding the
needs at hand, to help determine
if the required service is
deliverable.
* Each bank of hours must be prepaid in order to enable
delivery of this service.
Interventions from any bank, is
accountable in 15 minute
increments Any work performed
from this bank will be clearly
detailed (time and
interventions) and forwarded to
the customer by email, fax or
regular mail. |
